- Check your notification settings for mobile or desktop.
- If you have your status set to Do not disturb, you won't receive new message notifications.
- Check your presence status on mobile or desktop.
- Select Connect and you'll be taken to your browser to finish the process. If you don't have an internet connection, you'll receive a banner in Skype saying No internet connection. If you are connecting to a new public Wi-Fi network, you'll receive a banner saying Finish your Wi-Fi setup.
- You might have an issue with your internet connection.
- If you are not signed in or the app isn't running, you may not receive incoming message notifications.
- Make sure you are signed into Skype and it's running on your device.
- We're always making improvements, so be sure to keep Skype updated for the best performance. The site will tell you if there are any reported issues.
Unless you try some more specifics and report back it's likely not going to be escalated.Īre you sending texts to your phone number or to a Google Voice number (or something like that) which forwards to your phone number? I have problems with some places sending to my GV number, but never my AT&T number directly (but I'm on postpaid).Having problems sending or receiving messages in your Skype chats? The following tips should help. You have failed to look into the reason why this is happening and you are making me troubleshoot the problem under the guise of your AT&T help & support system. They can't get more specific as you didn't supply a device. I'm not saying they couldn't be more specific, but as you didn't identify your device, how could they be much more specific? (The device name came up because you were logged in, I see no devices listed as I'm not logged in).Īnd, even if the info had been there, why would you not take the extra step to provide it here, in the forum where I asked my question, to make it just slightly more convenient for me? Why on earth did you think sending me to a generic troubleshooting page would work?
Have no respect for my time, and clearly do not intend to help.
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March 2023
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